Client Testimonials

"NRMS is incredible! Never have we worked with people who are so reliable, so competent, so easy to work with and so available in tight situations. 99.9% of the time their performance is flawless. In that rare circumstance when they make a mistake, they take complete responsibility and always leave us so grateful that they are our fulfillment company. With a unique blend of technology, training and experience and an uncanny sense of what is needed to make a fulfillment program perform smoothly and as expected, they have made themselves indispensable. We partner with them because we can't imagine running our business without them."

Chris Attwood & Janet Bray Attwood
Co-authors of the NY Times bestseller,
The Passion Test - The Effortless Path
to Discovering Your Life Purpose

"Park Publishing is one of the early clients of National Refund & Marketing Services. We began our association in 1987, and it has now grown into a true collaboration with Summer and her team. In the beginning, NRMS did only our order fulfillment but over the course of more than two decades, the scope of their services has expanded to include marketing functions as well. NRMS is masterful in working with potential customers, and their vast experience with a variety of clients makes them savvy about what is going on in the marketplace.

The NRMS staff is exceptional and Park Publishing has had the pleasure of working with phenomenal customer service representatives who never drop the ball. Knowing we can always rely on our jobs being done promptly, even in emergency situations requiring early deadlines, is yet another perk of working with the NRMS team.

I highly recommend NRMS to any company, large or small, requiring fulfillment services of any volume or type."

Peggy R. Wolfe,
Park Publishing, Inc.

"We've worked with NRMS for years and find their flexibility and attention to detail outstanding. They're responsive and experienced - a true partner that we choose to place our sweepstakes fulfillment with again and again."

Tony Nugteren


"The services of National Refund and Marketing Services have been executed with excellence throughout our many years of partnership. We started together with a small pick and pack fulfillment program and grew it into an electronically driven program using Internet technologies. NRMS created the backend programs that streamlined our fulfillment making for a happier consumer and costing us less money as a bonus. NRMS helped grow our volume, and created a database management system that has not been rivaled since. In my opinion, one of the most important parts of this business relationship has been the personal involvement of the management team. They made sure they understood every part of our business as true partners."

Dr. Iris Prager
Tampax Education Manager
Procter & Gamble

"After several poor quality experiences with other fulfillment services we were recommended to NRMS. Using Summer and her team we have reduced expenses, improved systems and timelines, and grown our business to new heights. NRMS offers a powerful combination of talent, experience and intelligence coupled with excellent systems and an intuitive approach that I feel is the best choice for my successful business."

Hale Dwoskin
Co-founder of Sedona Training Method
The Sedona Method

"We've had the opportunity to work with NRMS extensively since 1996. They have exceeded our expectations and conquered every challenge we've thrown at them. NRMS has been a key component of our successful growth and they are a highly motivated partner - I have recommended them to my colleagues and associates as my best choice for a fulfillment provider and I highly recommend anyone to consider them."

Pete Bissonette
Learning Strategies Corporation